Tuesday 27 May 2014

Aussie ticketholders disgusted by 50% Janelle Monae refund

Australian fans have heaped criticism on Live Nation - Ticketmaster over a 50% refund for abandoned Janelle Monáe show. Live Nation had begun the process of issuing refunds after the Janelle Monáe and Kimbra co-headline tour of Australia was cancelled due to the former's ill-health. The tour was actually cancelled mid-show during a Melbourne concert on the 17th May once Monáe's ill-health was confirmed, and ticketholders for that gig have only been offered a 50% refund with the promoter saying "Live Nation has advised that due to the inconvenience caused by the mid-show cancellation of the Janelle Monáe with Kimbra show which took place at the Forum Melbourne on Saturday 17 May 2014, a 50% refund of your total ticket value will be processed". Disgruntled concertgoers have flocked to the Ticketmaster Australia and Live Nation Australia & New Zealand Facebook pages to complain about the situation, with the words "disgusted" and "unacceptable" cropping up particularly often.


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