Tuesday, 14 March 2017

Guns N Roses Singapore show - dreadful - but no refunds

Guns N Roses played their first ever show in Singapore was blighted by what Promoter LAMC Productions has admitted to stem from a string of errors - but LAMC but stopped short of issuing refunds. Ticketholders complained of long queues for food and drink, and transport on and off the Changi Exhibition Centre site. There were also issues with pre-paid credits on RFID writsbands, which many found themselves unable to use for cashless purchases on site after food and drink in one area ran out. Admitting the problems, LAMC's Ross Knudson told The Strait Times that "maybe it was too big for us" but then added "We're not going to be refunding tickets, but we apologise". Whilst the promoters blamed tneir desire to embrace new technology,  the company that provided hardware for scanning tickets distanced itself from the problems that occurred at the event's entry points, saying that it had made enough scanners available but that there were not enough staff on hand to operate them and that organisers ignored their recommendations".

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